Privacy Policy
Welcome to our Shopify store (hereinafter referred to as "the Store"). We highly value your privacy and are committed to protecting your personal information. This Privacy Policy (hereinafter referred to as "the Policy") explains how we collect, use, store, and protect your data. Please read this Policy carefully before using the Store.
1. What information do we collect?
We may collect the following types of personal information:
1.1 Information you actively provide
Account information: such as name, email address, phone number, shipping address, etc. (used for order processing and account management).
Payment information: such as credit card number, PayPal account, etc. (payment processing is completed by a third-party payment gateway; we do not store complete payment information).
Communication records: such as customer service inquiries, email correspondence, comments, or feedback.
1.2 Automatically collected information
Device and browsing data: such as IP address, browser type, operating system, access time, page browsing history, etc. (collected through cookies and similar technologies).
Shopping behavior: such as browsed products, shopping cart contents, purchase history (used to optimize user experience). 1.3 Information from Third-Party Sources
If you log in through social media (Facebook, Google, etc.), we may obtain your publicly available information (such as username, profile picture).
2. How Do We Use Your Information?
We only use your data when it is legal and necessary, including but not limited to:
✅ Order Processing: Completing purchases, shipping, returns, and after-sales service.
✅ Customer Support: Responding to your inquiries, complaints, or feedback.
✅ Personalized Experience: Recommending products or promotional information that may interest you.
✅ Security and Compliance: Preventing fraud and abuse, and complying with legal requirements.
✅ Analytics and Optimization: Analyzing user behavior through tools such as Google Analytics to improve store operations.
3. How Do We Share Your Information?
We will not sell your personal information, but may share it with third parties in the following situations:
🔹 Service Providers: Such as logistics companies (delivering orders), payment processors (such as Stripe, PayPal), and data analytics companies (such as Google Analytics). 🔹Legal Requirements: Such as court orders, government investigations, and other legal compliance situations.
🔹Business Transactions: If the store is acquired or merged, your data may be transferred to the new owner.
4. Cookies and Tracking Technology
🍪What are Cookies?
Cookies are small text files used to store your browsing preferences (such as language, shopping cart content).
How Do We Use Cookies?
Essential Cookies: Ensure the website functions properly (such as login status, shopping cart functionality).
Analysis Cookies: Understand user behavior to optimize the store.
Marketing Cookies: Used for personalized advertising (such as Facebook Pixel).
How to Manage Cookies?
You can refuse or delete cookies through your browser settings, but this may affect some functions.
5. Data Security and Storage
🔒How Do We Protect Your Data?
We use SSL encryption to protect data transmission.
We restrict employee and third-party access to sensitive information.
We regularly review our security measures.
📦 Data Storage Period
We retain your data only when necessary (such as for legal requirements or order processing), and then securely delete or anonymize it.
6. Your Privacy Rights
Under applicable laws (such as GDPR, CCPA), you may have the following rights:
📌 Right of Access: Request a copy of your personal data.
📌 Right of Correction: Request updates or corrections to inaccurate information.
📌 Right of Erasure: Request the deletion of your data under certain circumstances.
📌 Right of Restriction of Processing: Request that we suspend our use of your data.
📌 Right of Data Portability: Obtain your data in a structured format for transfer.
📌 Right to Reject Marketing: Choose not to receive promotional emails (accessible via the "unsubscribe" link at the bottom of the email).
To exercise the above rights, please contact us (see Section 8).
7. Children's Privacy
This store does not target children under the age of 13 and does not intentionally collect children's data. If you discover any such information, please contact us to remove it.
8. Policy Updates and Contact Us
🔄Policy Updates
We may revise this policy from time to time. The updated version will be published on this page with the effective date.
📩Contact Us
For any questions or requests regarding this policy, please contact us using the following methods:
Email: lilybusiness55@gmail.com